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Enterprise questions, chip requests, technical queries, or feedback. We reply within one business day.
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We will reply within one business day. For urgent technical issues, email [email protected] directly.
Phone
+44 1223 812440Office
St Andrew's House59 St Andrews Street
Cambridge CB2 3BZ, UK
Response time
Within 1 business dayCommon queries
Upload a datasheet PDF through the web interface, or email the chip name and manufacturer. We aim to add requested chips to the validated library within two weeks of receiving the datasheet.
An enterprise evaluation is usually a two-week structured pilot using a defined set of chips from your hardware platform. It includes an onboarding call, direct Slack access to our engineering team, and a results review. Contact us to arrange a pilot.
Yes, on-premise deployment is available on the Enterprise plan. The Embedd engine runs as a containerised service. We support self-hosted and air-gapped environments where chip datasheets cannot leave the internal network. Contact us for architecture details.
Email [email protected] with the chip name, the register or accessor that generated unexpected output, and the generated file. We triage bug reports within 24 hours on business days.